Emerald City Energy Reviews

The entire team at Emerald City Energy was top notch. From Frank in sales, Rebeca in scheduling to Hansen and Cory who installed the windows. Absolutely thrilled with my new windows. Even more impressed with the install Dream Team- courteous, efficient, and really skilled craftsman. (They replaced windows and made openings for new windows, including liner and trim.)

Great service from beginning to end! The installers are fast, friendly and clean. I am very thankful for their service.

Great experience! Im so happy with my new doors and windows! The whole process was painless from estimate to install. Martin and his crew did a wonderful job and kept me informed throughout the process. I had one small window not being replaced but it was missing some vinyl at the top, Martin even took care of that! 100% would recommend!

Tipton did a fantastic job with communication, updates, cleanliness of work area, as well as shared how best to use product as wanted to set us up for success.

Very professional and great communication. Martin and his team did amazing work on our new Milgard patio doors, windows and sky lights! Their quote was very competitive and I felt very confident with the work and very happy with the results! Would definitely recommend Emerald City Energy. Frank and Rebeca on the sales and CS side were very prompt and professional. Thank you!

Very happy with our new doors and entry windows. Emerald was very professional ranging from their sales, customer service and installers. Saved us over 37% from another well known competitor and all with a better outcome.

We have used Tipton a few times with our Milgard windows in our house. He has been good with suggestions and follow thru from beginning to end. He does take the time to do good work. I like how when addressing something he shares a few options so we can decide which works better for us. Thank you. Mike B

Hanson and his team were always checking in with me making certain that entire job is going well from beginning to end. And it definitely was!

Amazing work! Very professional! Martin And Alberto did an amazing work on our windows! Martin has an amazing ability to look outside of the box and he found out that there was structural damage to the house that he promptly fixed. He insists on nothing less than perfect and addressed every concern or question that we had and even went beyond. I feel very confident with the work and very happy with the results! Will definitely recommend Emerald City Energy and specifically Martin to do any job. I would also like to add that the sales team was very prompt and professional, and the service was very quick and very pleasant! Thank you!

I highly recommend hiring Emerald City for any window or door replacement projects. Their communication was amazing, everyone I spoke to was very friendly and helpful, and they did a wonderful job installing the windows. They kept our home clean and got the job done in only a couple of days. We will definitely be recommending them to all of our friends and family.

The Installers were great and made sure everything was just the way we wanted it.

Very happy with my entire experience with Emerald City Windows. They were responsive, and able to provide the exact products that I wanted. The prices were right in line with what I expected to pay, and the timeline to completion was surprisingly quick. My great installers even did a complicated repair of an old window and it looks as good as new. I work remotely and my house is tiny. I was able to continue working for the six hours it took to install six windows and repair the seventh. I couldn’t be happier and now wonder why I waited so long!

Martin and the team installed windows in entire house. Installation went smoothly without delays! I strongly recommend Emerald City Energy!

Cory and Hansen were top notch. Windows look great and they operated with precision and professionalism. This is why I’m a repeat customer.

This is a 5 star review because of Terry and Tipton. This was our 3 window install with Emerald City Energy. We’ve always been happy with their work but this time around there were some issues. The windows were fine but the frame/trim work was quite sloppy. We contacted ECE with our concerns. Terry came out and assessed things and wasn’t happy with the work either. Within the week, he and Tipton replaced the frame/trim and put in a new sill on one of the 3 windows. Its a night and day difference and we are loving our new kitchen windows. Thank you Terry, Tipton and ECE!!

Tipton is the best! We have been over time replacing windows and even adding more windows. One thing I like is when we created a few more windows in the house, he came out to measure. He heard what I wanted but today offered a suggestion that I did not think about and I loved the idea and went with it which indirectly saved us a little money. His work at doing the siding around the new window was perfect. Friendly & professional. He even gave me a courtesy call on the way to the house.

Emerald City Energy Windows and Doors have a variety of high quality windows that you can’t find anywhere else and their customer service is excellent

The crew was just the best. They worked hard and steady, were professional and kind. We felt they went the extra mile to make sure the job was done right and the site was totally cleaned up before they left. And the windows look great.

Couldn’t have been a better experience. The crew doing the install was professional, hard working and thorough. I would recommend Emerald City Energy to anyone needing windows.

These guys did a great job installing our windows. Very much recommend!

Quick quote and install. No issues.

Tipton and team were very efficient and on time and also took the time to discuss some other window issues.

The installation was flawless. Very friendly and professional!

Kept me up to date as to when he would be at the job, was on time, super nice and had such a positive attitude, did a meticulous job and cleaned up after he was done. I could not ask for a better service.

What a gem in Bothell. Very friendly and informative on our replacement windows. The installation crew fantastic. We got lucky and got two teams so was done in half the time. They were meticulous from start to finish. They worked with all our concerns. The end result was great improvement and looks to our house.

Awsomely done by professioals ! Great work and great detail. Thank you!

They did a great job from both installing the windows to helping with a couple issues such as replacing ripped screens and replacing a broken window. Everyone we dealt with from the company was professional and kind. It was a great experience and we let be our new windows!

Great experience. Affordable, sales team was quick to respond to questions. And the installer was professional, courteous, and did a fantastic job. Thank you!

Great experience. Affordable, sales team was quick to respond to questions. And the installer was professional, courteous, and did a fantastic job. Thank you!

Tipton came to replace latches in one of our windows. He was timely, prompt, professional, and courteous.

We had our back door replaced. We are very happy with our door. All staff at Emerald City were very kind and know what they do. They are also very patient despite my frequent inquiries. Tipton and another crew came to install our door. They did a fantastic job and did not leave any mess. Even after the job was already done Tipton was very kind to respond my text messages with ignorant questions. I would highly recommend Emerald city.

The crews have done a great job to install the windows. I found a minor damaged one of the screens. They ordered the new one and replaced it.

Great experience throughout the entire process of replacing out sliding glass door.

Tipton was on time and explained each step he was doing on the repair. Definitely a 5 star experience for me and well done.

Tipton of Emerald city Energy was extremely professional. The door looks fabulous and is much more secure than before. It was replaced really adds to the appearance of the house.