Emerald City Energy Reviews

What a painless experience! It’s stressful not having a sliding glass door work on your home—can’t lock it any more, it’s older than the Reagan administration and just needed to be brought into the 21st century—and a major security issue, even if I’m in a safe neighborhood. Emerald City Energy in Bothell were responsive, kind, and were on the spot getting a new model door that worked for the space and a flawless install that was done in the blink of an eye and left no mess behind! I’ll be reaching them for sure for any other door or window, and telling my fam about them :) thanks for your professional courtesy and genuine care and interest while helping me secure my home, and save on my HVAC bills!!

Tipton and team did a great job! Would highly recommend to anyone looking for full window replacement - excellent work with full nailfin / trim install.

Very responsive to an initial inquiry and quote for our broken window repair. The workers who came out were polite and quick, results were fantastic. Would highly recommend.

Tipton was very professional and went above and beyond explaining things to us.

We loved the work that Emerald City energy did to install our new front door and window! They were professional, professional, courteous, timely, and so clean! We would totally recommend them to anyone

These folks were great! Very pleasant to deal with and the install was fast and perfect.

Riley went above and beyond to ensure we had a great experience with window repair and replacement. He clearly communicated from start to finish, showed up in a timely manner, and cleaned up the job site after he was complete. Highly recommend!

All I can say is these windows are amazing Martin did an amazing job! I would highly recommend him for any job. Before and after picture window!

great communication with the installer

It was an excellent experience from start to finish. Great communication all around from Jackie, Rebbeca to Tipton. Fantastic service. very professional. Great install of new windows! Tipton and Hanson were awesome! Great value!! The new windows look amazing!!

Hanson and his crew did an outstanding job renovating the windows and doors in our West Seattle home. They installed French double doors, a garden window, and replaced all our old, leaky aluminum windows. With so many windows and narrow walkways, it wasn’t the easiest job, but their skill and attention to detail were evident every step of the way. They went above and beyond to ensure everything was installed perfectly, cleanly, and to the highest quality. The crew was friendly, professional, and trustworthy. After getting three estimates, we felt the most confident choosing them, and they did not disappoint. Their pricing was fair and competitive, with detailed, upfront estimate with no hidden costs or surprises. We couldn’t be happier with the results and will gladly recommend Hanson and Emerald City Energy to anyone looking for exceptional window and door installation!

Great people and great company to work with. I have done 18 windows so far and look forward to continue working with them in the future.

Very pleased with communication & services received from ECE (Jackie, Terry & Tipton). Thank you.

Great work from Tipton and crew. The process for getting my new doors was very easy and the installation was done very quickly in a matter of a few hours. And everything looks great. Thank you!

The entire team at Emerald City Energy was top notch. From Frank in sales, Rebeca in scheduling to Hansen and Cory who installed the windows. Absolutely thrilled with my new windows. Even more impressed with the install Dream Team- courteous, efficient, and really skilled craftsman. (They replaced windows and made openings for new windows, including liner and trim.)

Great service from beginning to end! The installers are fast, friendly and clean. I am very thankful for their service.

Great experience! Im so happy with my new doors and windows! The whole process was painless from estimate to install. Martin and his crew did a wonderful job and kept me informed throughout the process. I had one small window not being replaced but it was missing some vinyl at the top, Martin even took care of that! 100% would recommend!

Tipton did a fantastic job with communication, updates, cleanliness of work area, as well as shared how best to use product as wanted to set us up for success.

Very professional and great communication. Martin and his team did amazing work on our new Milgard patio doors, windows and sky lights! Their quote was very competitive and I felt very confident with the work and very happy with the results! Would definitely recommend Emerald City Energy. Frank and Rebeca on the sales and CS side were very prompt and professional. Thank you!

Very happy with our new doors and entry windows. Emerald was very professional ranging from their sales, customer service and installers. Saved us over 37% from another well known competitor and all with a better outcome.

We have used Tipton a few times with our Milgard windows in our house. He has been good with suggestions and follow thru from beginning to end. He does take the time to do good work. I like how when addressing something he shares a few options so we can decide which works better for us. Thank you. Mike B

Hanson and his team were always checking in with me making certain that entire job is going well from beginning to end. And it definitely was!

Amazing work! Very professional! Martin And Alberto did an amazing work on our windows! Martin has an amazing ability to look outside of the box and he found out that there was structural damage to the house that he promptly fixed. He insists on nothing less than perfect and addressed every concern or question that we had and even went beyond. I feel very confident with the work and very happy with the results! Will definitely recommend Emerald City Energy and specifically Martin to do any job. I would also like to add that the sales team was very prompt and professional, and the service was very quick and very pleasant! Thank you!

I highly recommend hiring Emerald City for any window or door replacement projects. Their communication was amazing, everyone I spoke to was very friendly and helpful, and they did a wonderful job installing the windows. They kept our home clean and got the job done in only a couple of days. We will definitely be recommending them to all of our friends and family.

The Installers were great and made sure everything was just the way we wanted it.

Very happy with my entire experience with Emerald City Windows. They were responsive, and able to provide the exact products that I wanted. The prices were right in line with what I expected to pay, and the timeline to completion was surprisingly quick. My great installers even did a complicated repair of an old window and it looks as good as new. I work remotely and my house is tiny. I was able to continue working for the six hours it took to install six windows and repair the seventh. I couldn’t be happier and now wonder why I waited so long!

Martin and the team installed windows in entire house. Installation went smoothly without delays! I strongly recommend Emerald City Energy!

Cory and Hansen were top notch. Windows look great and they operated with precision and professionalism. This is why I’m a repeat customer.

This is a 5 star review because of Terry and Tipton. This was our 3 window install with Emerald City Energy. We’ve always been happy with their work but this time around there were some issues. The windows were fine but the frame/trim work was quite sloppy. We contacted ECE with our concerns. Terry came out and assessed things and wasn’t happy with the work either. Within the week, he and Tipton replaced the frame/trim and put in a new sill on one of the 3 windows. Its a night and day difference and we are loving our new kitchen windows. Thank you Terry, Tipton and ECE!!

Tipton is the best! We have been over time replacing windows and even adding more windows. One thing I like is when we created a few more windows in the house, he came out to measure. He heard what I wanted but today offered a suggestion that I did not think about and I loved the idea and went with it which indirectly saved us a little money. His work at doing the siding around the new window was perfect. Friendly & professional. He even gave me a courtesy call on the way to the house.

Emerald City Energy Windows and Doors have a variety of high quality windows that you can’t find anywhere else and their customer service is excellent

The crew was just the best. They worked hard and steady, were professional and kind. We felt they went the extra mile to make sure the job was done right and the site was totally cleaned up before they left. And the windows look great.

Couldn’t have been a better experience. The crew doing the install was professional, hard working and thorough. I would recommend Emerald City Energy to anyone needing windows.

These guys did a great job installing our windows. Very much recommend!